PURPOSE:
Specially designed and condensed to deliver results with the minimum time away from the job. Selling is fast c The operation and personal development focus means each course quickly gets to the core of a topic and with learning by doing, creates an enjoyable fast track learning experience. Measurable attainment objectives for each session and the course overall are achieved in just one day with the unique EMA pre- & post self-assessment system.

DESIGNED FOR:
Designed for anyone who leads or actively participates on teams or work groups with the learning opportunity to gain in a series of one day courses a sound foundation in key operational and personal developments subjects.

CONTENTS:
The workshops are low on theory and high on practical application of methods and skills for success in high level sel. Collectively the integrated series provides an ideal developmental and accreditation plan for operational and and customer service staff.

BENEFITS:
Specially designed to offer flexibility and choice for busy people. Investing in the five module series provides people with the flexibility to attend, repeat, learn on-line or send a colleague. In-house workshop details available on request. Attainment of developmental goals will be accredited and certified.